This appears confusing when considered alongside Ruiz’s words. My response was they should take the results personally for those areas they lead. I recall a time when a CEO said to me that one of the senior executives had taken the low employee satisfaction results in their area personally and that she advised him not to do so. Ruiz writes that we should not take what happens around us personally because the actions of others have nothing to do with you, but rather are about them.Īlthough I do believe this, I also believe it does not mean we shouldn’t listen to and learn from others. 2 Invite Feedback from Others and Don’t Take It Personally Instead, Take Ownershipĭon’t take anything personally.” This is the second of the Four Agreements-from the book The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz-that I try hard to live by.
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